Customer Relationship Analysis

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Customer Relationship Analysis

NRC’s Customer Relationship Analysis toolkit includes multi-platform online standard questionnaires supplementary to online interviews to capture customers’ purchasing experience directly. With the help of this method we offer immediate anddeep information about customers’ satisfaction with products and services or how sales teams perform in their duties.

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Recommended for

green-tick2product developers – to gain broad, immediate information about productsgreen-tick2sales managers – to identify objectives for improvement of front-office servicesgreen-tick2HR executives – to attain information about customer service performance

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You are looking for Customer Feedback if

green-tick2you need feedback on the performance of your customer service operativesgreen-tick2you aim to evaluate the effectiveness of customer promotionsgreen-tick2you want to identify and keep churn-risked groups

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See how your products/services are accepted!

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Video Concept Testing

[/vc_column_text][vc_column_text css_animation=”” el_class=”top0 bottom0″]Concept testing assisted by infovideos makes it possible to analyse more complex concepts.[/vc_column_text][vc_column_text css_animation=”” el_class=”top0″]Read more[/vc_column_text][/vc_column_inner][vc_column_inner el_class=”” width=”1/3″][vc_column_text css_animation=”” el_class=”bottom0″]

Performance Test

[/vc_column_text][vc_column_text css_animation=”” el_class=”top0 bottom0″]The real-time rating method of NRC makes it possible to track viewer emotions from one second to the next.[/vc_column_text][vc_column_text css_animation=”” el_class=”top0″]Read more[/vc_column_text][/vc_column_inner][vc_column_inner el_class=”” width=”1/3″][vc_column_text css_animation=”” el_class=”bottom0″]

tarGet now!

[/vc_column_text][vc_column_text css_animation=”” el_class=”top0 bottom0″]We provide research data for concepts tested within 1-3 days.[/vc_column_text][vc_column_text css_animation=”” el_class=”top0″]Read more[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”” parallax=”” parallax_image=”” el_class=”top0 bottom0″][vc_column width=”1/1″ el_class=”centered bottom0 top0″][background_block mp4=”” ogv=”” webm=”” poster=”” bgimage=”” bgcolor=”#f2f2f2″ opacity=”1.0″ contentcolorclass=”dark-on-light” parallax=”disabled” parspeed=”8″ ptop=”0″ btwidth=”0″ btcolor=”#44576a” bbwidth=”0″ bbcolor=”#44576a” el_class=””][/vc_column][/vc_row][vc_row full_width=”” parallax=”” parallax_image=”” el_class=”bottom0 top30″][vc_column width=”2/3″ el_class=”top0 bottom0″][vc_column_text css_animation=”” el_class=”bottom0″]

For further information please contact me

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managing director

[/vc_column_text][bs_button url=”mailto:janos.klenovszki@nrc.hu” class=”primary” size=”normal” target=”_self” extra_class=”bottom0 top20 centered”]Send email[/bs_button][/vc_column_inner][vc_column_inner el_class=”top30 bttom0″ width=”2/3″][highlightbox]“I’ve been working in the field of market research for nearly 20 years for now. As a manager of the country’s first online research agency I believe that using modern technologies, innovative solutions and with the help of a professional research team we can provide reliable, problem-specific data for our clients. As a consultancy company it’s also important to give advice and ideas for our partners. With questions regarding innovative solutions or financial and OTC researches turn to me with confidence.”[/highlightbox][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/3″ el_class=”textaligncenter top0 bottom20″][vc_column_text css_animation=”” el_class=”top0″][contactformgen id=11][/vc_column_text][/vc_column][/vc_row][vc_row full_width=”” parallax=”” parallax_image=”” el_class=”bottom0 top0″][vc_column width=”1/1″ el_class=”bottom0 top0″][background_block mp4=”” ogv=”” webm=”” poster=”” bgimage=”” bgcolor=”#ffffff” opacity=”1.0″ contentcolorclass=”dark-on-light” parallax=”disabled” parspeed=”8″ ptop=”0″ btwidth=”0″ btcolor=”#44576a” bbwidth=”0″ bbcolor=”#44576a” el_class=”bottom0, top0″][vc_column_text css_animation=”” el_class=”top10 bottom0″]

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