Customer Statisfaction Analysis

NRC’s Churn Research has a great significance in the field of services where it is essential to understand the reasonsbehind customers leaving a supplier for an other. With the help of Churn Analysis you can alsoestimate the probability of clients leaving a supplier in the next few months.

Recommended for

green-tick2providers – to understand and optimize churn processesgreen-tick2consultants – to develop churn strategies, support consultancygreen-tick2decision makers – to make better use of customer satisfaction analysis

You are looking for a CHURN Research if

green-tick2you want know why your customers choose your competitorgreen-tick2you are to decrease the threat of your clients churninggreen-tick2you want to know how you can win over more clients from your competitors

Explore the reasons behind your target group (not) choosing the competititors!

Spotlight Analysis

Quick and effective online surveying tool for testing TV commercials.


Modeling real-world behaviour of consumers for effective campaign optimization.

ACBC Conjoint

The best concept testing solution for designing decision making mechanisms of customers.

For further information please contact me

managing director

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„I’ve been working in the field of market research for nearly 20 years for now. As a manager of the country’s first online research agency I believe that using modern technologies, innovative solutions and with the help of a professional research team we can provide reliable, problem-specific data for our clients. As a consultancy company it’s also important to give advice and ideas for our partners. With questions regarding innovative solutions or financial and OTC researches turn to me with confidence.”

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